We are relentless about delivering a worry-free, risk-free buying experience - new or used. Nobody stands behind you like we do.
Because we care
24-hour Customer Care Hotline
You call. We're there for you. 'nuff said? Call us on it, and see.
Because we all change our mind
7-Day Exchange Policy
We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you aren't totally satisfied with the vehicle, simply bring it back within 72 hours. Pick any other vehicle, and we'll replace it.*
Because we all want peace of mind
Planet Price Protection
Within 10 days of your purchase, if you find the same vehicle with the same options and same package of benefits for less - at any other dealer in the NJ/NY area - we will pay you double the difference in cash.***
Because we are masters
Fixed right the first time or its free
Our techs have the most advanced training in the industry. And they have the tools to match. But if they ever fail to "get it right the first time," we don't expect you to pay for it.
Because we are conscientious
Pre-Owned 30-Day Lemon-Free Pledge
If your pre-owned vehicle requires an unreasonable amount of service within the first 30 days**, return it and we will exchange it for one of equal or greater value. All you pay is the difference.
Because we reward loyalty
$1,000 Added Trade-In Value Guarantee
Have all your services performed with us, and we will guarantee your vehicle will be worth at least $1,000 over Edmunds.com true value at trade-in time.
Because we live here too
A Lower Carbon Footprint
Planet Honda is one of only 6 dealerships in the U.S. to reach Honda's Platinum Level Environmental Standard. There's only one planet, you know.
Because you matter
Customer Comfort Plus
Wi-Fi and iPads throughout the store. Full-service Cia Café (not vending machines). Comfortable lounges. Plenty of parking. We knew we got this right when our neighbor businesses started dropping in for breakfast and lunch.
72-Hour Exchange Policy subject to 300 mile limitation. Customer responsible for price difference of exchanged vehicle, if any. Any negative equity or trade-in over allowance to be carried forward.